If you presently working in a hospital you should immediately contact the United Federation LEOS-PBA-NYC to find out how we can help you and your co-officers improve your wages, benefits and working conditions under a United Federation LEOS-PBA-NYC union contract. 

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Unlike other health care employees, the Hospital Security Officer makes no product and provides no treatment to patients. However, the Hospital Security Officer is a very visible hospital employee. Most people entering a hospital for the first time feel uneasy, if not scared. This fear can be lessened considerably when they are greeted by professional Security Officers who offer help, clear directions, and, most importantly, a safe environment where they can receive care.    

 

What does a Hospital Security Officer do?
 
Hospital Security Officers are charged with protecting:
 
people
property
information
reputation

Preventive patrol or inspectional service is the method employed by Security Officers to determine that conditions are normal in a given area and to provide a visible deterrent factor. This function takes on greater importance at night by providing a feeling of safety for staff, patients, and visitors. While on patrol, Security Officers routinely turn lights off as an energy conservation measure. They also check windows and doors to afford better protection to building occupants and to safeguard unoccupied buildings.
 
An especially important function of Security Officers with respect to hospital staff is their rapid response to security emergencies within the hospital. Whether for psychiatric or medical reasons, patients sometimes become violent or threaten medical or nursing staff. Residents should never put themselves or other staff at risk in these situations but should immediately call for Security Officers’ assistance in subduing or restraining such patients. Security Officers may also be called upon for external emergencies, such as assisting in providing aid for disaster victims.
 
Security Officers give directions to hospital patients and visitors. They may also help people into and out of their cars, or assist them with dead car batteries. Security Officers may also be involved in receiving hospital deliveries at night and escort duties.
 
Security Officers spend a good deal of their time enforcing the rules and regulations of the hospital, which is one of their primary responsibilities.

 

What are the typical day-to-day activities of a Hospital Security Officer?
 
A typical day at the hospital for a Security Officer will include:
 
1. Post/patrol duty:
providing protection, assistance, and control
monitoring activity in and around an assigned area
being alert for suspicious activity
enforcing access to the property and regulating removal of equipment
patrolling the hospital and reporting findings

2. Information reporting:
gathering, compiling, recording, and reporting information
reporting security or safety hazards
treating all information as confidential and respecting everyone’s right to privacy

3. Situation response:
responding appropriately to routine and emergency situations in a timely manner 

 

evaluating a situation and taking appropriate steps to resolve it in a professional manner

 

using only necessary force, as appropriate to the situation

 

providing traffic control, when necessary

 

monitoring a given situation until completed

 

acting with restraint, not allowing emotions to dictate actions and/or reactions.

Security Officers spend a good deal of their time enforcing the rules and regulations of the hospital, which is one of their primary responsibilities.

 

How and by whom is a Hospital Security Officer supervised?
 
The Hospital Security Officer may report to a shift supervisor, operations chief, or hospital security supervisor. All security staff ultimately report to a hospital’s security director.